Medical Office Assistant

Medical Office Assistant

Learn the key skills needed to work in a hands-on administrative and clinical support capacity. You will be eligible to achieve the CMAP – Certified Medical Assisting Professional designation in addition to your diploma.

Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations.

Program Duration - 44 weeks

Program Highlights

Job titles vary per location, but graduates are an integral part of many healthcare settings, including:

• Hospital Admitting/ER departments, such as Switchboard, Cashier, Information, Patient Registration, Morgue;
• Ambulatory/Outpatient departments;
• Diagnostic Lab/X-Ray departments;
• Medical Finance & Administrative departments;
• OR Booking/Bed Booking;
• Health Records Department;
• Long Term & Extended Care departments;
• Physicians' Offices, Clinics, Mental Healthcare & Allied Health Care Centres;
• Walk-in Care Centres;
• Daycare & Ambulatory Clinics.
• Complementary & Alternative Medicine Clinics such as Chiropractic & Acupuncture Centres;
• Research facilities;
• Lab & X-Ray Clinics;
• Physio. & Occupational Therapy Clinics;
• Group Homes & Community Living Societies;
• Medical Supply Companies;
• Insurance Companies;
• Wellness & Fitness Centres.

The Medical Office Assistant (MOA) is an important member of the medical office team. They help manage the office environment by performing a number of duties. This can include everything from booking and confirming appointments, book-keeping, tracking patient information, processing insurance forms, handling office correspondence, managing computer records and so much more. MOAs also perform other essential duties, such as getting a patient's medical history and preparing patients for laboratory tests.

The Medical Office Assistant program provides students with the base knowledge, skills, and work experience to become permanently employable in a wide range of medical settings. Skill development is delivered in three areas:

• Comprehensive medical administrative knowledge which includes medical terminology, anatomy and physiology, pharmacology, hospital & medical office administrative, clinical procedures, and specialty Unit Clerk/Ward Clerk training prepares the student with additional training in running hospital and outpatient wards.
• Full-range of computer and office skills, including current software applications, keyboarding skills, general office management, and accounting, personal and professional development, customer service.
• On-site work experience through participation in a 1 month clinical externship at an approved healthcare training facility.